pkjl is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have under Philippine law. We believe you deserve full transparency — no fine print, no surprises.
pkjl ("we," "us," "our," "the Platform") operates the online gaming platform accessible at pkjl.app, serving Filipino players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We take the privacy and security of your personal data seriously — not just because the law requires it, but because we believe it is the right way to operate.
This Privacy Policy ("Policy") describes how pkjl collects, uses, stores, shares, and protects personal information relating to registered players and visitors to the pkjl platform. It applies to all personal data processed by pkjl in connection with your use of our website, mobile-optimized platform, customer support channels, and any other pkjl services.
By registering a pkjl account or continuing to use the pkjl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the pkjl platform and may request account closure in accordance with our Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, pkjl is the Personal Information Controller (PIC) in respect of all personal data collected through the pkjl platform.
pkjl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable Philippine data privacy laws. The DPO can be contacted at the details provided in Section 15 of this Policy.
pkjl collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect are set out in the table below.
| Category | Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Philippine mobile number, city/province of residence | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, fraud prevention, AMLA compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Preference Data | Language preferences, notification settings, responsible gaming limit settings | Platform personalization, responsible gaming tools |
pkjl collects personal data through the following channels and methods:
You provide data directly to pkjl when you:
pkjl automatically collects certain technical data when you access and use the platform, including:
In limited circumstances, pkjl may receive personal data about you from third parties, including:
pkjl processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
pkjl uses the personal data we collect for the following specific purposes:
pkjl does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
pkjl engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include:
All service providers are contractually required to process your data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable Philippine data privacy laws.
pkjl may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, including:
pkjl uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit pkjl.app. Cookies help us recognize your device, maintain your session, and understand how you use the platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for login sessions, security tokens, and core platform functionality | No — platform will not function without these |
| Functional | Remember your language preferences, notification settings, and responsible gaming limits | Yes — via cookie settings |
| Analytics | Aggregate usage data to understand how players use pkjl and improve the platform | Yes — via cookie settings |
| Security | Fraud detection, bot prevention, and suspicious activity monitoring | No — required for platform security |
You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play games or access your account, but may limit certain personalization features.
pkjl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing, AMLA compliance |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming History | Duration of account + 3 years after closure | Regulatory compliance, dispute resolution |
| Support Communications | 3 years from last interaction | Legitimate interests, dispute resolution |
| Technical & Log Data | 12 months from collection | Security monitoring, fraud detection |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, pkjl will securely delete or anonymize your personal data in accordance with industry-standard data destruction procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
pkjl implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by pkjl. You may exercise any of these rights by contacting our Data Protection Officer at the details in Section 15.
pkjl will respond to all data subject requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with pkjl's response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The pkjl platform is strictly intended for adults aged 21 years and above in accordance with Philippine gambling regulations. pkjl does not knowingly collect personal data from persons under the age of 21.
If pkjl becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and forfeit any associated account balance in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child under the age of 21 has registered a pkjl account or provided personal data to pkjl, please contact our Data Protection Officer immediately at the details provided in Section 15. We will investigate and take appropriate action without delay.
The pkjl platform may contain references to third-party game providers and payment services that operate under their own privacy policies. pkjl is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service providers whose services you use in connection with your pkjl account, including your GCash, PayMaya, BPI, BDO, or Metrobank accounts.
pkjl does not control and is not responsible for the content, privacy practices, or data handling of any third-party platforms or services. This Policy applies solely to personal data collected and processed by pkjl through the pkjl.app platform and associated services.
pkjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, pkjl will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. The current version of this Privacy Policy will always be available at pkjl.app/privacy-policy. Your continued use of the pkjl platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have concerns about any changes to this Policy, you are encouraged to contact our Data Protection Officer before the changes take effect. If you do not agree with the revised Policy, you may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pkjl, please contact our Data Protection Officer through the following channels:
Six concrete ways pkjl protects your personal data every single day — not just on paper, but in practice.
Every piece of data you send to pkjl — from your login credentials to your GCash withdrawal request — is protected by 256-bit SSL/TLS encryption. The same standard used by Philippine banks and government agencies.
pkjl will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your information exists solely to operate your account and keep the platform secure — full stop.
pkjl operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). A dedicated Data Protection Officer oversees all data processing activities and handles your privacy rights requests personally.
pkjl collects only the data that is strictly necessary to operate your account, process your GCash and bank transactions, and comply with PAGCOR and AMLA requirements. We do not collect data speculatively or for undefined future use.
You can access, correct, download, or request deletion of your personal data at any time. Marketing preferences can be updated instantly from your account settings. pkjl responds to all data rights requests within 30 days.
In the unlikely event of a data breach affecting your personal information, pkjl will notify the National Privacy Commission within 72 hours and inform you directly without delay — as required by NPC Circular No. 16-03.
Your data is safe with pkjl. Join thousands of Filipino players from Manila to Davao who trust pkjl for fair games, fast GCash payouts, and a platform that genuinely respects their privacy.
🔞 21+ only · Play responsibly · PAGCOR compliant · DPA 2012 compliant